Terms & Conditions

Effective Date: April 13, 2025

1. Introduction

Welcome to KotchLab. By accessing our website (kotchlab.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or services.

2. Use of the Website

You agree to use our website only for lawful purposes. You must not use it in a way that could damage the site or interfere with others’ use of it.

3. Products & Descriptions

We currently offer 4 high-quality whey-based protein powders:
– Whey Isolate Chocolate
– Whey Isolate Strawberry
– Whey Chocolate
– Whey Builder Chocolate
All products are made with 100% pure whey and tested for toxins to ensure safety and quality.

4. Orders & Payments

All orders are subject to availability and confirmation. Payment must be made in full at the time of ordering. We accept payments via secure third-party providers. KotchLab reserves the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on location. We are not liable for delays caused by external factors such as weather or customs.

6. Returns & Refunds

Due to the nature of consumable goods, we do not accept returns unless the product arrives damaged or incorrect. Please contact us within 7 days of receipt to request a return or exchange.

7. Intellectual Property

All content on this website, including logos, branding, product names, text, and imagery, is the property of KotchLab and protected by copyright laws. You may not use or reproduce any content without written permission.

8. Limitation of Liability

KotchLab shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Always consult with a healthcare professional before beginning any supplement program.

9. Changes to These Terms

We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Email: info@kotchlab.com
Website: kotchlab.com